Privacy Policy
Last Updated: November 15, 2023
Introduction
This Privacy Policy describes how SkyMaster: Real Flight Experience ("we," "our," or "us") collects, uses, and shares information about you when you use our mobile application ("App"). We are committed to protecting your privacy and ensuring you have a positive experience when using our App.
By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not download, install, or use the App.
Information We Collect
Information You Provide to Us
We may collect information that you provide directly to us, including:
- Account information: When you create an account, we collect your username, password, and email address.
- Profile information: Information you add to your profile, such as a profile picture, preferences, and achievements.
- Communications: Information you provide when you contact us for customer support or other inquiries.
- Transaction information: If you make purchases within the App, we collect information about the purchase, including payment information.
Information We Collect Automatically
When you use our App, we may automatically collect certain information, including:
- Device information: Information about your mobile device, including device type, operating system, unique device identifiers, IP address, and mobile network information.
- Usage data: Information about how you use the App, including game progress, statistics, flight patterns, gameplay duration, and interaction with features.
- Performance data: Information about App performance, crashes, and other technical diagnostics.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App and its features
- Process transactions and send related information
- Create and maintain your account
- Send important notices, such as communications about changes to our terms, conditions, and policies
- Provide technical support and respond to your inquiries
- Monitor and analyze trends, usage, and activities in connection with the App
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience by delivering content and product suggestions relevant to you
- Facilitate multiplayer interactions and community features
Sharing Your Information
We may share information about you as follows:
- With service providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work or perform services on our behalf.
- For multiplayer features: When you use multiplayer features, certain information (such as username, in-game location, and aircraft) may be visible to other players.
- For legal purposes: We may disclose information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, legal process, or governmental request.
- With your consent: We may share information with third parties when you have given us your consent to do so.
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
Account Information: You can update or correct your account information at any time by logging into your account. You may also delete your account through the App settings, which will result in the deletion of information associated with your account.
Push Notifications: You can opt out of receiving push notifications through your device settings.
Location Information: You can prevent the App from accessing your device's location by adjusting the settings on your device.
Children's Privacy
Our App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other means prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
privacy@skymasterapp.com